FOR MORE INFORMATION
infoclub@mexicodestinationclub.com
Service schedule
Monday to Friday from 9:00 a.m. to 7:00 p.m. EST
Saturday from 9:00 a.m. to 2:00 p.m. EST
MEMBER SERVICES
Becoming a destination that brings together Mexico’s essence, rhythm and flavor, Hotel Xcaret México is the first 5 Diamond Hotel from Grupo Xcaret in Riviera Maya, and the first to offer the All-Fun Inclusive® concept in the world.
Its privileged location among Playa del Carmen’s resorts provides easy access to Xcaret, Xenses, Xplor and Xplor Fuego Parks, and is integrated into a majestic jungle landscape respecting the natural environment as much as possible with its eco-integrated architecture.
This all-inclusive resort features 900 rooms distributed in five Casas, each one representing one of the universal elements, pillars of the Maya culture: Wind, Water, Earth, Fire and the Spiral, each one with its own personality, services and amenities.
Grupo Xcaret's All-Fun Inclusive® is a sustainable tourism concept unique in the world, and an experience that exceeds all expectations about an all-inclusive vacation, since we comprise accommodations, transportation, culinary experiences and unlimited access to all of Grupo Xcaret’s Parks in a single rate.
Therefore, you can take a dip in an immersive atmosphere devoid of worries, with each of your own necessities solved, whether by the fascinating experiences and culinary selection at Hotel Xcaret México or by the adventures waiting for you at the best Riviera Maya theme parks, including the best water park in the world: Xcaret*, as well as Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco and Xavage.
*Travvy Award bestowed to Xcaret Park in the “Best Water Park in the World” category
Hotel Xcaret México was designed to elevate your lodging experience by featuring well-appointed luxury suites dressed with exquisite artwork, offering heavenly beds, organic bath amenities, special treats imbued with the essence of Mexico and even your very own jacuzzi in the room.
Our innovative All-View Suites® concepts lets you appreciate exuberant views of the majestic beauty of the Riviera Maya, from your suite’s windows and balconies. Depending on the orientation and the Casa it belongs to, you may enjoy a dazzling frame towards the sea, coves, beaches, rivers or tropical landscapes, turning your lodging into an immersive experience into the sounds, fragrances and visual delights at the Mexican Caribbean.
Our suites boast unique characteristics depending on the Casa in which they are located, as well as luxury amenities and appliances to guarantee comfort and relaxation.
Surrounded by the murmur of the river or the swaying of the tides, our Junior Suites offer an intimate connection with the natural surroundings of the Hotel, adding a special touch to your stay.
Shorten the distance between the pool and the terrace of your room by staying in a Swim Up Suite, which gives you direct access to the refreshing waters around you.
A large yet intimate space lovingly designed to welcome your friends and family under the same roof, a Master Suite will provide you with exclusive services and amenities, such as a plunge pool on a terrace and access to an exclusive rooftop bar lounge.
Hotel Xcaret México pays tribute to the variety of styles of Mexican cuisine, and provides a national touch to international flavors, boasting eleven restaurants and thirteen bars that combine an incomparable, unforgettable and unmissable culinary offer.
The crown jewel in this repertoire is HA', one of the most prestigious restaurants in Riviera Maya and Mexico, boasting a 5 Diamonds category and an incredible menu that has conquered the most demanding palates and hearts.
Celebrated, awarded and honored, the menu at HA’ was conceived by the famous chef Carlos Gaytan, the first Mexican ever to receive a Michelin Star, and boasts nine exquisite courses accompanied by the best Mexican wines. This restaurant is not a part of the All-Fun Inclusive® concept.
With sophisticated land and sea delicacies, this restaurant, which is an elegant tribute to the emblematic trajineras (iconic boats on Lake Xochimilco in Mexico City), offers an incomparable view of the Mexican Caribbean.
Hundreds of lamps illuminate a stage that combines reinterpretations of classic national dishes with the festive atmosphere that can only be found in an authentic Mexican cantina.
Renowned executive chef at Hotel Xcaret México Orlando Trejo presents ten stations in a buffet that overflows with a quaint Mexican atmosphere.
Located next to our family club, Chibalí is an excellent option to share a meal with your relatives, offering a buffet with a delicious snack bar and themed stations.
Savor a tasting dinner and delight your senses while enjoying a live show that dates back to 1950s Mexican dinner and show concepts, in a theater embraced by the beautiful river that runs through the property.
The flavor of Asian fusion cuisine is manifested through teppanyakis, western tatami mats and a sushi bar, with an interesting contribution from the Mixology Bar for a perfect pairing.
A site dedicated exclusively for guests at Casa Fuego, this eatery exhibits the perfect atmosphere for an intimate evening and a Mediterranean selection with the characteristic Mexican touch, from the mind of the prestigious chef Franco Maddalozzo.
Nestled in the cove area, Las Playas is proud to present fresh cuisine that blends flavors from the Mediterranean, India and the Caribbean.
Tasting the specialties of a Mexican steakhouse is exalted when dining inside a cave. Add your favorite wine into the occasion and you’ll live an unforgettable evening. On Sundays, the Sunday Brunch takes place here.
Harmonize with nature by tasting fresh vegetarian and vegan dishes enlivened with spices and superfoods in the best possible location, inside a cave located between the beach and the river.
Among the best spa hotels in Mexico and the world, Hotel Xcaret México outstands with Muluk Spa & Wellness®. Built with care inside a cave, this fascinating spa nestled among natural rock offers a relaxation and restoration sanctuary that integrates holistic techniques from the Maya and Hindu wisdoms, among others, to create relaxing experiences and invigorating body and face treatments.
